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Soundshield 3G 7100ST

Soundshield 3G 7100ST The European Noise At Work Directive has been in place for sometime now and every employer has a duty of care to protect their staff from prolonged exposure to noise or high level listening.

Until the launch of Soundshield it was difficult to quantify the level of noise that employees were exposed to through their headset. However Soundshield is a simple and innovative tool that manages a headset‘s sound level output and provides monitoring data.

The benefits of using Soundshield are that it:

  1. Protects the headset wearer from sound levels in excess of those permitted within the Noise At Work Directive.
  2. Is compatible with both corded and wireless headsets from all the major manufacturers including GN Netcom, Plantronics and Sennheiser.
  3. Provides employers with evidence of call exposure levels by collecting data at 30 min intervals. Up to 3-months worth of 'sound' data can be downloaded to an excel spreadsheet for analysis.
  4. Improves call clarity. Soundshield Controls noise on 'narrowband frequencies' rather than just 'clipping', so that adverse, or white noise can be eliminated and the voice can still be heard. This includes removing fire alarms, police sirens and fax or MF tones.

Product Features:

  • Allows you to limit the peak level to 85db, 90db or 95db.
  • Has an integral headset port for a supervisor to facilitate training.
  • Unique and user friendly LCD display
  • Compact, long life dust proof casing
  • VoIP/Softphone upgradeable to take calls from either your handset or PC
  • Firmware upgradeable via USB port
  • Universal headset and IP or Switched PABX compatibility
  • Will take power from either 3-pin socket or a USB port.
  • 3 year manufacturer’s warranty

Soundshield Shriek Rejection
The Soundshield 7100 has a patented shriek rejection software that enable it to detect and remove up to 2 simultaneous acoustic shrieks within 16 to 32 milliseconds. (Two tone alarms for instance)!

Soundstat Software

This is the Soundshield's sound exposure measurement software. It can capture data over 3 months that can then be downloaded, reviewed and archived.

Examples of Real Downloaded Data

UK Police Force - Before and After Soundshield.
Police Contact Centre – ½ hour snap shot of the peak levels that were presented to the Soundshield from the Telephone and from the Soundshield to the Headset.

UK Fire & Rescue Service - Before and After Soundshield.
Fire Control Room – ½ hour snap shot of the peak levels that were presented to the Soundshield from the ICCS and from the Soundshield to the Headset.

Where Is The Soundshield In Use Today In The UK?

35% of UK Fire control centres and some Police Forces such as Dorset Police

Press Release

June, 2006

Silvertongue is pleased to announce that West Midlands Fire and Rescue Service has chosen Soundshield to protect their Fire Control Operators from acoustic shock injury.

After significant evaluation of a number of possible solutions West Midlands Fire chose Soundshield as the most appropriate device that offered the protection they wanted. The Soundshield device not only protected the operators hearing but has the capability to store worker noise exposure data allowing for continuous risk assessment.

The West Midlands evaluation team of Michelle Sheppard, Phillipa Jenkin and led by Mark Nicks said,

"Soundshield provided excellent clarity of voice and sound quality whilst removing unwanted sounds that can really cause us problems. After evaluating Soundshield against a number of competitors we felt that Soundshield provided us with the best solution".

Call centre headsets and headset repairs specific to GN Netcom products


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GN Netcom Associate Level Partner

Plantronics Accredited Reseller

Communications Solutions UK Limited
5 Woodside Business Park, Reading, Berkshire, RG2 8LW. UK
Telephone: 0844 477 1622

 

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