Browse our case studies to discover how our customers are realising true productivity gains and cost savings by adopting solutions using the latest collaboration tools such as Skype for Business, Cisco Jabber, Microsoft Office 365 and the latest headset technologies.
We pride ourselves on working with our customers to provide the connectivity, high-quality voice communications and collaboration tools that make a positive difference to their business. Read their stories here.
Acoustic Safety
Chart The Polaris Soundshield 4G delivered complete acoustic protection to the contact centre agents of a large European Bank who had been suffering from incidents of acoustic shock.
Read the Bank’s case study
Chart CSUK identified problem areas in the building based on a scientific approach that involved measurement and calculation.
Read ERAC’s case study
Cloud Services  
Chart The solution has brought enhanced capability in networking and internet usage. This has allowed simplified system management, provided control and resilience and removed all previous technical bottlenecks. Most importantly of all it has meant an improvement in overall customer service with better call resolution outcomes.
Read London Residentual Management’s case study
Chart A combined cloud solution using a Cisco hosted telephone system and Office 365 brought time and cost savings to Horizon’s business. They now enjoy greater collaboration and deliver an improved customer service.
Read Horizon’s case study
Microsoft Lync has enabled Sovereign Housing to facilitate flexible working, and provides an integrated communications platform for voice, video conferencing and desktop sharing. This has brought greater collaboration, increased staff productivity and significant cost savings.
Read Sovereign’s case study
Headset Solutions  
Chart A supply framework was created to offer the end users the correct choice of headsets to allow the best possible user experience.
Read ERAC’s case study
Chart Jabra Pro 920 wireless headsets gave Tylney Hall’s back office team the much needed freedom to walk and talk and multi-task; improving productivity and customer service.
Read Tylney Hall’s Case Study
Chart Adopting Jabra Biz 2400 headsets allowed Reality HR to multi-task while on a call. The headsets also improved caller confidentiality and reduced their consultant’s back and neck strain.
Read Reality HR’s Case Study
Adopting wireless headsets on site and mobile bluetooth technology on the road improved Kersten’s communication and customer service.
Read Kersten’s case study
Chart Soundpro noise-cancelling wideband headsets enabled Kingston Carers Network to concentrate on their important client conversations and screen out colleagues in their confined office space.
Read KCN’s case study

Communications Solutions UK, Reading, RG2 8LW Tel: 0118 920 9420
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